About Technology Services

The Technology Services division of Plano ISD partners with educators, students, and staff to deliver secure, innovative, and reliable technology solutions across every campus and department in the district.

Our Mission

Plano ISD Technology Services is a dedicated team of technology professionals supporting the instructional, operational, and administrative technology needs of one of Texas's largest school districts. We serve more than 50,000 students, 7,000 staff members, and 70 campuses with a commitment to excellence in every interaction.

From infrastructure and cybersecurity to student information systems and device management, our teams work behind the scenes — and directly alongside educators — to ensure technology empowers learning every single day.

Mission Statement

"To deliver transformative technology experiences that accelerate learning and operational excellence throughout the Plano ISD community."

What Guides Us

Security

Protecting data and systems for every student and staff member.

Reliability

Consistent uptime and performance when it matters most.

Innovation

Embracing emerging tech to stay ahead in education.

Service

Putting the needs of our community first in all we do.

Communication

Clear, timely updates that keep stakeholders informed.

Transparency

Open processes and honest reporting at every level.

Relationships

Building trust through genuine partnership and care.

Excellence

Delivering quality outcomes that exceed expectations.

45K+
Student 1:1 Devices
7K+
Staff 1:1 Devices
70+
Campus Locations
9
Department Leaders

Technology Services Leadership

Our leadership team brings decades of combined experience in education technology, enterprise systems, cybersecurity, and IT operations — all dedicated to Plano ISD's mission.

Dr. Patrick Tanner

Division Leadership
Assistant Superintendent & Chief Information Officer

Greg Grimes

Systems Leadership
Executive Director, Enterprise Systems

Dr. Michael White

Support Leadership
Director, IT Support Services

Dr. Patrick Johnson

Security Leadership
Director, Information Security

Rebeca Garcia

SIS Leadership
Director, Student Information Systems

Tracy Martin

BIS Leadership
Director, Business Information Systems

Brian Bowes

Project Leadership
Director, IT Planning & Implementation

Jorge Hernandez

Operations Leadership
Coordinator, Technology Operations

Ashley Rodriguez

PEIMS Leadership
Coordinator, PEIMS